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"Soup salty, frequent spillage of soup"

Name: Dinner Tingkat Meal (20 days)- Without Rice
Brand: Kim's Catering Pte Ltd

Review of Kim's Catering Pte Ltd by Ms Tan Lay Koon

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3.0 /5

(Verified Purchase)

Reviewed on 10th Sep 2024

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Ms Tan Lay Koon
Dinner
Ghim Moh Road
23rd Jul 2024
4 Pax

Soup salty, frequent spillage of soup

Reviewed on 10th Sep 2024 Verified Purchase

I've ordered 3 dish + soup for 4.
The quality of the soup containers is bad, resulting in frequent spills. The thin plastic bags often leak, causing the soup to spill onto the floor and attract ants. I’ve had to clean up after dinner on several ... More occasions.
Despite calling at least 10 times to feedback on this issue, the company has refused to upgrade to thicker plastic bags or more secured containers. This lack of responsiveness to feedback is very frustrating.
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