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"Only if they can improve on their service level, I would have continued with them."

Review of Hong Choo Pte Ltd by Ms Vivien

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Tingkat
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Cheapest island wide delivery $2.90 to $9.90
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4.0 /5
(Verified Purchase)
Reviewed on 31st Dec 2019
More:
Food
Service
Value
  • Ms Vivien
  • Tingkat/ Daily Meals
  • Pasir Ris Grove
  • 5th Sep 2019
  • 2 Pax
Reviewed on 31st Dec 2019 Verified Purchase
I ordered their tingkat for dinner and the food was generally good. The only thing that marred the whole experience and made me cancel their service was their delivery. Initially, the delivery was fine but somehow they got short handed and cannot ... More meet delivery timing when the food had to be consumed by 7pm, i only got the food delivered less than 10mins before 7pm.
And you can forget about calling their company phone After 5pm to enquire, it always drops to voicemail message with mailbox full.
I would have continued with them only if their service recovery is better handled.
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Tingkat Menu (10 Days Trial)
provided by Hong Choo Pte Ltd
Favourite dish: Soup
First time ordering from merchant: Yes
Will recommend this merchant: No

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

Customer rating: 4.8/ 5 Last 6 months
Most favourite dish: Fish
1243 reviews in total by past customers
A customer just ordered for 35 pax for 30th Nov, 11:30AM
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