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"Will never order from them again"

Review of Robert Catering Services by Reeanne

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3.0 /5
(Verified Purchase)
Reviewed on 3rd Nov 2022
More:
Food
Service
Value
  • Reeanne
  • tingkat
  • Shunfu Road
  • 24th Aug 2022
  • 1 Pax
Reviewed on 3rd Nov 2022 Verified Purchase
1) Delivery always very late almost 2pm in recent 1 to 2 months
2) Requested no Chilli but came with chili at least once to twice a week. When feedback to customer service, told will provide an extra the next day which didnt come. reminded one more ... More time and same standard answer that will provide and didnt come
3) about twice a week, one of the dishes will be a carbo such as fried rice or noodles. i do not consider this as a dish. i will cook my own rice and when the carbo comes i have problem with extra carbo. i cannot wait till the food comes then decide whether to cook the rice coz food comes only almost 2!
4) last day of delivery after i decided to stop with all the bad experience, the delivery didnt even come. delivery man insisted he already delivered and customer service said maybe went to wrong place. ridiculous! same man send every day and will press doorbell, also can send to wrong place!?
Have switched to another caterer ever since and much happier now with bigger portion and consistent service and delivery timing
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30 days Trial Package
provided by Robert Catering Services
First time ordering from merchant: No
Will recommend this merchant: No

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

Customer rating: 4.6/ 5 Last 6 months
Most favourite dish: Curry Chicken
1063 reviews in total by past customers
A customer just ordered for 10 pax for 29th Dec, 12:00PM
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